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Terms of Service

Welcome to OffGamers. By accessing or using our website (off-gamers.com), you agree to comply with the following Terms of Service. Please read them carefully before making any purchase or using our services.

1. General Information

  • OffGamers L.L.C is a registered business entity operating in Kosovo, offering digital game keys, gift cards, and software licenses.
  • All products sold are digital and delivered electronically. No physical goods are shipped.
  • By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.

2. Account Registration

  • To make a purchase, users may create an account by providing accurate and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • OffGamers is not liable for unauthorized access caused by user negligence (e.g., sharing passwords).

3. Products & Availability

  • All products are digital keys or activation codes for games, gift cards, and software.
  • Product availability and pricing are subject to change without prior notice.
  • We strive to ensure accurate product information, but errors may occur. In such cases, we reserve the right to correct or cancel orders.

4. Payments

  • Accepted payment methods include Visa, MasterCard, Paysera, BKT, and Raiffeisen Bank (Kosovo region).
  • All payments are processed securely using encrypted connections.
  • Currency for all transactions is in Euro (€).

5. Delivery Policy

  • All digital products are delivered instantly after successful payment verification.
  • In rare cases, delivery may take up to 10 minutes due to payment confirmation delays.
  • If you do not receive your code, check your spam/junk folder or contact support immediately.

6. Refund Policy

  • Due to the nature of digital goods, all sales are final once a code is delivered and activated.
  • Refunds are only possible for unactivated, unused codes within 14 days of purchase.
  • For refund requests, please contact us at [email protected].

7. Prohibited Activities

  • Users are prohibited from reselling or redistributing codes purchased from OffGamers without written authorization.
  • Any attempt to manipulate, duplicate, or misuse digital content is strictly forbidden.
  • Fraudulent activity will result in immediate account suspension and reporting to authorities.

8. Limitation of Liability

  • OffGamers is not responsible for activation errors caused by user region mismatch or third-party service downtime.
  • We are not liable for losses resulting from delays, technical issues, or incorrect usage of digital codes.

9. Privacy & Data Protection

We respect your privacy and comply with all applicable GDPR standards. For details on how your data is collected and processed, please refer to our Privacy Policy.

10. Changes to Terms

OffGamers reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page.

11. Contact Us

By using our website, you agree to these Terms of Service. Thank you for choosing OffGamers L.L.C — your trusted digital gaming partner.